Privacy policy

Effective Date: October 2025
Website: www.rxclinic.pro

At RxClinic, we take your privacy and the protection of your health information seriously. This Privacy Policy explains what data we collect, how we use it, and the rights you have over your information.

Information We Collect

We may collect the following categories of information:

Personal Information:
Name, email address, contact number, age, gender, and any other identifying details you provide.
Health & Medical Information:
Symptoms, prescriptions, medical history, consultation notes, and uploaded health documents.
Technical Information:
IP address, browser type, device information, and website usage statistics.
Communication Data:
Messages, emails, and interactions through our website or support system.

How We Use Your Information

Your information is used to:

Provide and improve our healthcare services.
Schedule and manage online consultations.
Generate personalized treatment, nutrition, and counseling plans.
Communicate securely with you about your care or updates.
Comply with medical, legal, and professional obligations.

Legal Basis for Processing

We process your data based on:

Your Consent – when you choose to share personal or health data.
Contractual Necessity – to deliver the medical or consultation service you request.
Legal Obligation – to comply with health or data protection laws.
Legitimate Interest – to maintain, improve, and secure our platform.

Data Sharing and Disclosure

We do not sell or share your data with third parties.
Information may only be shared when:

With licensed healthcare professionals involved in your care.
With trusted service providers (hosting, payment, analytics) under confidentiality agreements.
When required by law or regulatory authorities.

Data Security

We use secure servers, SSL encryption, and limited access controls to protect your information. Only authorized medical professionals and technical staff can access your data for legitimate purposes.

Cookies and Tracking

Our website may use cookies to:

Improve functionality and user experience.
Analyze traffic and usage patterns.

You can disable cookies in your browser settings, though some website features may stop working properly.

Data Retention

We retain your information only as long as needed to provide healthcare services or comply with legal obligations. After that, data is deleted or securely anonymized.

Your Rights

You have the right to:

Access your data.
Correct inaccurate or outdated information.
Request Deletion of your data (where legally allowed).
Withdraw Consent at any time.
Object or Restrict Processing under certain conditions.

you have the following rights related to your personal data:

The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.
To exercise these rights, email us at: privacy@rxclinic.pro

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Children’s Privacy

Our services are intended for users aged 16 and above.
We do not knowingly collect data from children without parental consent. If such information is found, it will be deleted immediately.

International Transfers

If data is transferred outside your country, we ensure it is handled with the same level of protection and compliance with applicable data laws.

Changes to This Policy

We may update this Privacy Policy periodically.
All updates will be reflected on this page with a revised “Effective Date.”

Contact information:

If you would like to contact us to learn more about this Policy or wish to contact us regarding any matter relating to your individual rights and your Personal Information, you may send an email to hasnain@rxclinic.pro.

For any privacy concerns, complaints, or data requests, please contact us:

Email: privacy@rxclinic.pro
Website: www.rxclinic.pro
Company: RxClinic

Also, please read our terms and conditions

Privacy Policy